商務(wù)電話禮儀常用英語(yǔ) ? 　　1.常用詞匯 　　區(qū)域號(hào)碼Area code 　　投幣電話Coin call 　　會(huì)議電話Conference call 　　信用卡電話Credit card call 　　電話干擾Crossed lines 　　直撥電話Direct dial call 　　國(guó)內(nèi)電話Domestic call 　　分機(jī)Extension 　　分機(jī)號(hào)碼Extension number 　　交換臺(tái)號(hào)碼Exchange number 　　公用電話Public telephone 　　長(zhǎng)途電話 Long distance call 　　市內(nèi)電話Local call 　　傳話機(jī)Mouth piece 　　對(duì)講機(jī)系統(tǒng)Intercom system 　　國(guó)際電話Overseas call 　　同線電話Party line 　　無(wú)線電話Radio telephone 　　電話本Telephone book 　　電話亭Telephone booth 　　電話號(hào)碼Telephone number 　　電信局Telephone office 　　通話次數(shù)表Service meter ? 　　2.常用禮貌句型 ? 　　(1)自報(bào)家門(mén) 　　這里是青海貿(mào)易公司的Tina Hao。我能為您做些什么? 　　This is Tina Hao of Qinghai Trading Company. May I help you? 　　(2)聽(tīng)不清楚 　　對(duì)不起，我沒(méi)聽(tīng)懂您說(shuō)的話。Sorry. I didn't get what you said. 　　我聽(tīng)不太清楚.I can't hear you very well. 　　通信效果不太好.We have a bad connection. 　　我聽(tīng)不太清楚您說(shuō)的話.I can't catch what you are saying. 　　發(fā)生上面的情況，您可以請(qǐng)對(duì)方再重復(fù)一遍，您可以說(shuō): 　　能請(qǐng)您再說(shuō)一遍嗎?Could you repeat that,please? 　　您能再說(shuō)一遍嗎?Would you say that again? 　　(3)請(qǐng)對(duì)方說(shuō)慢點(diǎn) 　　您能再說(shuō)慢一點(diǎn)嗎?Would you speak more slowly? 　　您能再大聲一點(diǎn)嗎?Could you speak up/out a little? 　　您能再說(shuō)清楚一點(diǎn)嗎?Would you speak more clearly? 　　(4)幫忙轉(zhuǎn)分機(jī) 　　請(qǐng)幫我轉(zhuǎn)分機(jī)211. Please connect me with extension two-one-one. 　　請(qǐng)幫我接人事部好嗎? 　　Could you put me through to the personnel department, please? 　　(5)他在忙線中 　　他現(xiàn)在正在接另一個(gè)電話.tie's on another line right now. 　　他正在接長(zhǎng)途電話.有什么我可以幫您嗎? 　　He's talking a long-distance call now,what can I do for you? 　　抱歉.他正在打電話.Sorry. his line is busy. 　　(6)請(qǐng)對(duì)方稍等一下 　　您能稍等一會(huì)兒?jiǎn)?Could you hold a moment .please? 　　您能稍等一會(huì)兒?jiǎn)?Can you hold on.please? 　　請(qǐng)稍等一下.他馬上來(lái)接電話.Just a moment. He is on his way now. 　　(7)現(xiàn)在不方便接電話 　　她現(xiàn)在有客人。She has a visitor at the moment. 　　他正在開(kāi)會(huì)。He is in a meeting now 　　很抱歉，我正好要出門(mén)?？刹豢梢陨院笤俅蚪o您。 　　I'm sorry, but I was just on my way out. Can I get back to you later? 　　他有來(lái)上班，不過(guò)現(xiàn)在不在座位上.He's here but he's not at his desk right now. 　　他還沒(méi)到辦公室。He hasn't come to the office yet. 　　很抱歉，他剛才外出了.I'm sorry, but he is out right now. 　　(8)在休假中 　　他今天休假.He is off today. 　　以上就是廣州韋博英語(yǔ)整理關(guān)于商務(wù)電話禮儀常用英語(yǔ)的全部?jī)?nèi)容。 ?